NHS Humber and Yorkshire prototyping bootcamp

March 16, 2013

in behaviour,Co-design,Customer Experience,NHS,Prototyping,public services,service design,touchpoints

I recently ran a prototyping bootcamp with David Townson for 60 healthcare practitioners from NHS Humber and Yorkshire.

The intensive session exposed the group to super-practical ways of prioritising service touchpoints to test and then testing them.

A number of the group walked away with a clear idea of what they would be prototyping the following day.

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