bath label main.jpg

I stayed at a new MacDonald Hotel in Manchester last week as I was supporting the Design Council run a working session with the Adult Advancement Careers Service. Here’s a friendly touchpoint to stop customers overfilling their bath. I like the way you don’t feel like you’re being told of which often happens with signage in hotels.

{ Comments on this entry are closed }

full English breakfast

I’m a bit obsessed with touchpoints so when I see stuff I love or hate I’m going to write about it. Rant or rave if you will. This touchpoint is a rave moment. I was staying at a lovely B&B in Kent prior to running a working session with a National Trust property called Scotney Castle. The owners of the B&B were extremely attentive, so much so they added a thistle on my breakfast plate. I really appreciated this attention to detail. And I enjoyed my full English breakfast even more.

{ Comments on this entry are closed }