From the category archives:


NHS Humber and Yorkshire prototyping bootcamp

March 16, 2013

I recently ran a prototyping bootcamp with David Townson for 60 healthcare practitioners from NHS Humber and Yorkshire. The intensive session exposed the group to super-practical ways of prioritising service touchpoints to test and then testing them. A number of the group walked away with a clear idea of what they would be prototyping the […]

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Community Payback Visibility App

December 10, 2012

David Townson and I are fortunate to be working with Staffordshire and West Midlands Probation Trust to support design and prototyping of their Community Payback Visibility service. The team won funding from GeoVation’s neighbourhood challenge to develop an app which will enable the public to nominate sites for community payback and track the progress. Jason […]

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GeoVation Camp

May 22, 2012

Ran our third GeoVation Camp at the weekend, hosted at Ordnance Survey’s wonderful headquarters. Supported by a brilliant team of facilitators plus service designers from LCC and Imperial College as well as hardcore geodata experts. The 17 teams worked their socks off in preparation to meet the judges and pitch to them. Find out more […]

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Prototyping Bootcamps, Reading Borough Council

March 25, 2012

I’ve recently finished working with Reading Borough Council supporting the training of children’s centre staff in prototyping. The session is a one-day bootcamp in the fundamentals of prototyping with plenty of hands on ‘trying stuff out’. I’ve been working with the internal training team to train them up so they can rollout bootcamp Reading Council […]

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The future National Trust

September 14, 2009
National Trust

Designing a visitor experience to attract new customers and keep existing ones loyal.

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